Privacy Policy

The privacy policy applies between you, the user of this website and Caller AI services, and Audentia Consultancy Ltd (trading as Caller AI), the owner of this website. Audentia Consultancy Ltd (trading as Caller AI) takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in Relation to your use of the website.

​Please read this privacy policy carefully

Definitions and interpretations

​1. In this privacy policy, the following dictations are used:

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Data

collectively all information that you submit to Audentia Consultancy Ltd (trading as Caller AI) via the website. This definition incorporates, where applicable, the definitions provided in the data protection laws;

Data protection laws

any applicable law relating to the processing of personal data, including but not limited to the GDPR , and any national implementing and supplementary laws, regulations secondary legislation;

GDPR

the UK general data protection regulation

Audentia Consultancy Ltd (trading as Caller AI),

We or us

 

user or you

Any third party accesses the website and there's not either (i) employed by Audentia Consultancy Ltd (trading as Caller AI) and acting in the course of their employment of (ii) engaged as a consultant or otherwise providing services to Audentia Consultancy Ltd (trading as Caller AI) and accessing the website in connection with the provision of such services; and

website

the website that you are currently using, caller-ai.co.uk, At any sub-domains off this site unless expressly excluded by their own terms and conditions.

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2. In this privacy policy, unless the context requires a different interpretation:

a. The singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c. a reference to a person Includes firms, companies, government entities, trust and partnerships;

d. “including” is understood to mean “including without limitation”;

e. referencing to any statutory provision including any modification or amendment of it;

f. the headings and sub headings do not form part of this privacy policy

​Scope of this privacy policy

3. This privacy policy applies only to the actions of Audentia Consultancy Ltd (trading as Caller AI) and users with respect to services provided.

4. For purposes of the applicable data protection laws, Audentia Consultancy Ltd (trading as Caller AI) is the” data controller” and so determines the purposes for which, and the manner in which, your data is processed.

How we collect data

5. We collect data in the following ways:

a. Data is given to us by you; and

b. Data is collected automatically.

Data that is given to us by you

6. Audentia Consultancy Ltd (trading as Caller AI) will collect your data in a number of ways, for example :

when you contact us through the website, by telephone, post, email, or any other means; in each case, in accordance with this privacy policy.

​Data that is collected automatically

7. To the extent that you access the website, we collect your data automatically:

We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you use the website and the way you use and interact with it’s content.

​Keeping data secure

8. we will use technical and organisational measures to safeguard your data , for example:

a. access to your account is controlled by a password and username that is unique to you

b. we store your data on secure service

9. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting a severe the following email address (link)

10. if you want detailed information from getsafeonline or how to protect your information and your computer and devices against fraud, identify theft, viruses and many other online problems please visit www. Getsafeonline. Get safe online is supported by HM Government and leading businesses

Data retention

11. unless a longer retention. Is required or permitted by law, we will only hold your data or our system for the period necessary to fulfil the purposes outlined in this privacy policy or until you request the data to be deleted.

12. Even if we delete you Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

13. You have the following rights in relation to your Data:

a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete

c. Right to erase – the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

e. Right to data portability – the right to request that we move, copy, or transfer your Data.

f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interest.

14. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: dataprotection@caller-ai.com

15. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

16. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

​Links to other websites

17. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

​Changes of business ownership and control

18. Audentia Consultancy Ltd (trading as Caller AI) may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Audentia Consultancy Ltd (trading as Caller AI). Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

19. We may also disclose Data to a prospective purchaser of our business or any part of it.

20. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

21. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

22. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extend required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

23. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

24. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

​Changes to this privacy policy

25. Audentia Consultancy Ltd (trading as Caller AI) reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

​You may contact Audentia Consultancy Ltd (trading as Caller AI) by email at support@caller-ai.com

 

Attribution

26. This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

This privacy policy was created on May 22nd, 2025.